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Level 2 Public Services

Our Level 2 Extended Certificate in Public Service Course is designed to inspire learners who are interested in developing a career in the public service sector.

This course will start in November 2020

Public Service Level 2

About the course

Our Level 2 Extended Certificate in Public Service Course is designed to inspire learners who are interested in developing a career in the public service sector. It will give learners the opportunity to gain a wide range of knowledge and understanding whilst developing essential skills required to support progression into employment or higher-level qualifications in this field.

This qualification will form part of a study programme which will include access to our Enrichment programme which consists of Outdoor Pursuit’s Courses, Sports Academy, Academic enrichment and Communication. You will also receive Tutorial support, Work Experience, and development of employability and study skills.

Maths and English is a fundamental element of this study programme and skills in these areas will be embedded into your vocational learning. In addition, if you do not have a grade C in Maths and/or English you will attend a GCSE class as part of your weekly timetable. You will also have the opportunity to gain additional qualifications in first aid at work and other work-related qualifications.

How is the course taught?

You will be required to attend college for approximately 12 hours per week, which will include your public service course along with tutorial, and English & Maths as required. In addition to this, you will be expected to undertake independent study to complete tasks, coursework and assessments.

You will study via a range of methods including theory seminars, practical sessions, workshops, and work placements, fully equipped classrooms, the fitness suite, and some lessons may also occur at off-site facilities. You will also learn through a range of relevant trips, visits and guest lectures.

Online learning via teams

How will I be assessed?

You will be assessed via a range of methods including, written/oral questions, projects, reports, presentations, role, simulations and practical observations. You will build a portfolio of evidence as you progress through the course.


What does it lead to?

There are approaching 6 million public servants in the UK, but only around 0.4m of these are civil servants. Most civil servants earn pretty much the same as their private-sector counterparts.

The public sector is responsible for providing all public services in the UK, from the emergency services and healthcare, education and social care, to housing and refuse collection. A range of opportunities and a varied workload are just two reasons why you should consider a career in this sector.

The BTEC Level 2 First Extended Certificate in Public Services can lead to opportunities to progress into employment in areas such as public and private security, leisure/health facilities, coaching, sports development, the uniformed services or serve as a stepping stone to a Level 3 qualification in Sport or Public Services. This progression will inevitably depend on your performance.


There are two key employers in the public services: The Civil Service and local government.

Civil Service departments, agencies or public bodies include:

Diplomatic Service

Foreign & Commonwealth Office (FCO)

Government Communications Headquarters (GCHQ)

Government Economic Service (GES)

Government Legal Service (GLS)

Government Operational Research Service (GORS)

Government Social Research (GSR)

Government Statistical Service (GSS)

HM Revenue & Customs (HMRC)

HM Treasury

Secret Intelligence Service (SIS), MI6

Security Service, MI5.


In local government, roles can be found in areas including:

architecture, heritage and housing

environmental health

media and communications

social services

surveying and town planning

Trading Standards

youth and community work.


Other notable employers in the public services include:

Armed Forces

Bank of England

British Broadcasting Corporation (BBC)

British Museum

Chartered Institute of Public Finance and Accountancy (CIPFA)

Financial Conduct Authority (FCA)

National Audit Office

National Probation Service



How much could I earn?

London’s economy is growing more than four times as fast than in the country’s poorest regions. Jobs in London are expected to continue to increase for the foreseeable future. Employers based in Hackney have almost doubled since 2010.

The median full-time salary of all civil servants is around £23,000.

The starting salary for a trainee firefighter is £22,459. When full competence is achieved, this rises to £29,934. Higher rates apply for overtime. Crew manager salaries range from £31,816 (development) to £33,934 (competent)

The starting salary for police constables in England, Wales and Northern Ireland is between £20,880 and £24,177, rising to £40,128 at the top of the scale – achievable after about seven years. In Scotland starting salaries are slightly higher at £26,037, rising to £40,878 after about ten years’ service.

Current rates of pay for soldiers just starting out in these ranks are: Recruits (in initial training); £15,985 a year. Private: £20,400 a year. Lance Corporal: £27,326 a year.

What's Next?

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Enrolment 2020

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Prospectus 2021-22